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What should I do if my payment remains pending for a long time?

If your payment remains pending for an unreasonable amount of time (beyond what the company states), here are your options:

  • Contact Customer Support: Reach out to the company’s customer support with your booking reference number. They can investigate the issue and potentially push the payment through manually.
  • Reinitiate Payment: If the issue seems to be on your end (e.g., insufficient funds), you can try re-entering your payment information or using a different payment method.

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